FAQs
What types of tours do you offer?
At Shams Travels, we offer a wide range of tours to destinations across the globe, from cultural and historical tours to adventure and nature-based experiences. As we are focusing on Middle East destinations especially Oman, We cater to solo travelers, couples, families, and groups, and can customize tours to match specific interests and needs.
Can I customize my itinerary?
Absolutely! We understand that every traveler is unique, so we work with you to create a customized itinerary that suits your interests, budget, and schedule. Just let us know your preferences, and we’ll help design the perfect journey for you.
Do you offer local tours in Oman?
Yes, we are proud to offer tours throughout Oman, showcasing its beautiful landscapes, rich heritage, and vibrant culture. Whether you’re interested in a desert safari, a mountain trek, or a city tour, we have options to help you explore Oman like a local.
How do I book a tour with Shams Travels?
Booking with us is simple! You can contact us via email at info@shams-travels.com, call us at +968 7930 5119, or use our contact form. Our team will help guide you through the booking process and answer any questions you may have.
What is your cancellation policy?
Our cancellation policy depends on the specific tour and its terms. We recommend discussing this with our team at the time of booking to ensure you understand all policies related to your trip. We strive to be as flexible as possible to accommodate unforeseen changes.
Do you assist with visa applications?
Yes, we can assist you with visa applications for various destinations, including providing the necessary documentation for your trip. Reach out to us for specific visa requirements for your destination.
What payment methods do you accept?
We accept multiple payment methods, including bank transfers, credit/debit cards, and cash payments. Our team will provide details on payment options when you’re ready to book.
Is travel insurance included in the package?
At Shams Travels, we prioritize your peace of mind and safety. That’s why travel insurance is included in all our standard packages, ensuring you have comprehensive coverage throughout your trip. We work with trusted insurance providers to offer the best plans tailored to your specific needs. Rest assured that you can enjoy your travel experience with confidence, knowing you are well-protected against unforeseen circumstances.
Can I join a group tour if I'm traveling alone?
Yes, we offer group tours where solo travelers are more than welcome to join. It’s a great way to meet new people and share experiences. Contact us to learn about upcoming group tours and availability.
How can I reach you if I have further questions?
We’re here to help! For any additional questions, please email us at info@shams-travels.com or call us at +968 7930 5119. Our team is ready to assist you with all your travel needs.